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Privacy Policy

Gentle Heart Companions

At Gentle Heart Companions, we respect and protect the privacy of every senior, caregiver, family member, and sponsor who participates in our encouragement program.

Our mission is to bring comfort, kindness, and encouragement through handwritten cards and letters. Protecting personal information is an important part of that mission.

Information We Collect

We may collect basic information through our intake forms, including:

For Seniors

Name

Mailing address

Age (optional)

Hobbies or interests

Faith preferences (if encouragement is requested to be faith-based)

For Caregivers

Name

Age (optional)

Mailing address

Interests (optional)

For Families or Sponsors

Name

Email address

Mailing address

Relationship to the senior (if applicable)

This information is collected only for the purpose of providing personalized encouragement letters.

How We Use the Information

Information provided to Gentle Heart Companions is used solely to:

Send handwritten letters or encouragement cards

Personalize messages when appropriate

Maintain accurate mailing records

Communicate with sponsors or families if necessary

We do not sell, rent, or share personal information with third parties.

Protection of Personal Information

We take privacy seriously.

Personal information is stored securely and is only accessed by Gentle Heart Companions for the purpose of providing the encouragement service.

Mailing addresses are used only to send letters and are not shared publicly.

Faith-Based Content

Some participants may request faith-based encouragement. Others may prefer general encouragement only.

Gentle Heart Companions respects all preferences and will follow the requests indicated on the intake forms.

Participation Is Voluntary

Participation in the Gentle Heart Companions program is completely voluntary. Families, caregivers, sponsors, or seniors may request to be removed from the program at any time.

Removal Requests

If you would like to update information or stop receiving letters, please contact us and we will promptly remove your information from our mailing list.

Children's Privacy

Our services are intended for adults and seniors. We do not knowingly collect personal information from children.

Changes to This Policy

Gentle Heart Companions may update this privacy policy as the program grows. Any updates will be posted on the website.

Contact

If you have questions about this privacy policy, please contact:

Gentle Heart Companions

Owner: Lori Kerkes 

Email: (kerkes1111@gmail.com)